{"id":20957,"date":"2025-10-07T08:08:28","date_gmt":"2025-10-07T13:08:28","guid":{"rendered":"https:\/\/speedqueencommercial.com\/br\/?p=20957"},"modified":"2025-10-07T08:08:28","modified_gmt":"2025-10-07T13:08:28","slug":"servicos-customizados-transformam-a-experiencia-do-consumidor","status":"publish","type":"post","link":"https:\/\/speedqueencommercial.com\/br\/atendimento\/servicos-customizados-transformam-a-experiencia-do-consumidor\/","title":{"rendered":"Servi\u00e7os customizados transformam a experi\u00eancia do consumidor"},"content":{"rendered":"

Gest\u00e3o remota e planejamento de lavanderias s\u00e3o algumas das solu\u00e7\u00f5es da Speed Queen\u00ae para atender necessidades espec\u00edficas<\/em><\/p>\n

\"\"<\/p>\n

Espa\u00e7o com equipamentos Speed Queen<\/em><\/p>\n

Entender as necessidades individuais dos consumidores e desenvolver ferramentas que solucionam demandas espec\u00edficas s\u00e3o processos fundamentais para o reconhecimento de uma marca. Em um mercado cada vez mais competitivo e exigente, a customiza\u00e7\u00e3o dos servi\u00e7os pode ser decisiva para alcan\u00e7ar a satisfa\u00e7\u00e3o dos clientes.<\/p>\n

Com mais de 115 anos de atua\u00e7\u00e3o, a Speed Queen\u00ae<\/strong> se destaca por seu pioneirismo e une tradi\u00e7\u00e3o, desempenho e qualidade para proporcionar efici\u00eancia e comodidade. Neste sentido, os equipamentos fabricados, ao longo de d\u00e9cadas, sempre foram inovadores e refletiram os avan\u00e7os hist\u00f3ricos vivenciados pelo mercado, entre eles: o surgimento das m\u00e1quinas de lavar com tambores de a\u00e7o inoxid\u00e1vel, em 1939, e o lan\u00e7amento dos primeiros recursos de economia de \u00e1gua e energia, nos anos 1980.<\/p>\n

Hoje, as necessidades dos consumidores s\u00e3o outras e para solucion\u00e1-las a marca conta com linhas variadas de lavadoras e secadoras, com especifica\u00e7\u00f5es distintas, que podem ser personalizadas para atender as necessidades de resid\u00eancias universit\u00e1rias, condom\u00ednios, sal\u00f5es de beleza, spas, institui\u00e7\u00f5es de cuidados de longa perman\u00eancia etc.<\/p>\n

Projetos personalizados<\/em><\/strong><\/p>\n

Com o apoio de distribuidores locais, a Speed Queen\u00ae oferece aos clientes o servi\u00e7o de planejamento e design de lavanderia<\/strong><\/a>, que tem como objetivo reduzir custos, utilizar os espa\u00e7os de maneira adequada e promover conforto e seguran\u00e7a.<\/p>\n

Por meio de projetos personalizados, a marca e seus parceiros elaboram um layout de design que valoriza cada local e suas instala\u00e7\u00f5es, avaliando fatores como dimens\u00f5es do espa\u00e7o e localiza\u00e7\u00f5es de janelas, portas, linhas de utilidades entrantes e mix de equipamentos.<\/p>\n

Al\u00e9m de apontar quais s\u00e3o as m\u00e1quinas mais indicadas para cada neg\u00f3cio, os planejamentos desenvolvidos pela Speed Queen\u00ae s\u00e3o precisos e incluem informa\u00e7\u00f5es sobre eleva\u00e7\u00f5es de equipamentos e especifica\u00e7\u00f5es de funda\u00e7\u00e3o.<\/p>\n

Com um esbo\u00e7o r\u00e1pido, a empresa e seus parceiros permitem que os propriet\u00e1rios de lavanderias, coletivas e autom\u00e1ticas, tenham acesso a desenhos preliminares profissionais, que facilitam a elabora\u00e7\u00e3o de cronogramas de utilidades. Esses documentos s\u00e3o essenciais e apontam os requisitos de eletricidade, encanamento, ventila\u00e7\u00e3o\/exaust\u00e3o e g\u00e1s para profissionais de arquitetura, engenharia e de constru\u00e7\u00e3o civil respons\u00e1veis por executar a obra.<\/p>\n

Ao longo do processo tamb\u00e9m s\u00e3o indicadas cores para paredes, molduras, mesas dobr\u00e1veis e assentos, al\u00e9m de tipos de pisos. Tudo isso com a participa\u00e7\u00e3o ativa do propriet\u00e1rio.<\/p>\n

A Speed Queen\u00ae tamb\u00e9m disponibiliza aos clientes uma vis\u00e3o 3D do projeto, com fotos e tour virtual, que aponta como o espa\u00e7o ficar\u00e1 ap\u00f3s a execu\u00e7\u00e3o do planejamento e design de lavanderia.<\/p>\n

A personaliza\u00e7\u00e3o tamb\u00e9m envolve o uso de tecnologia para impulsionar os neg\u00f3cios<\/em><\/strong><\/p>\n

Nos \u00faltimos cinco anos, a Alliance Laundry Systems, multinacional que det\u00e9m as marcas Speed Queen, Primus e UniMac comercializadas no Brasil, investiu mais de US$ 300 milh\u00f5es em tecnologia, o que permitiu o lan\u00e7amento de solu\u00e7\u00f5es que est\u00e3o levando efici\u00eancia e conectividade aos processos de lavagem e secagem de roupas.<\/p>\n

Para os consumidores que desejam simplificar e automatizar o gerenciamento de lavanderias comerciais, a empresa desenvolveu o Speed Queen Insights<\/strong><\/a>, um software de gest\u00e3o que permite monitorar e controlar o funcionamento de equipamentos remotamente, al\u00e9m de detectar problemas de manuten\u00e7\u00e3o.<\/p>\n

Outras solu\u00e7\u00f5es que possibilitam customizar os maquin\u00e1rios para atender necessidades espec\u00edficas s\u00e3o as op\u00e7\u00f5es de Controles Quantum\u00ae<\/strong><\/a>. Por meio delas, \u00e9 poss\u00edvel ampliar a lucratividade, organizando a precifica\u00e7\u00e3o por hora e tipos de lavagem, e oferecer benef\u00edcios pr\u00e9-determinados.<\/p>\n

\"\"<\/p>\n

Imagem Painel Quantum Gold<\/p>\n

Para resolver outro desafio, que era relatado com frequ\u00eancia por propriet\u00e1rios de lavanderias e gerava gastos significativos, a Speed Queen\u00ae desenvolveu a ferramenta ProCapture<\/strong><\/a>. Por meio de um sistema interno, a solu\u00e7\u00e3o coleta at\u00e9 98% dos fiapos de tecidos que s\u00e3o gerados por secadoras e costumam ficar retidos nos equipamentos.<\/p>\n

Para saber mais sobre as solu\u00e7\u00f5es customizadas oferecidas pela companhia ou receber um projeto personalizado para o seu neg\u00f3cio<\/a>, acesse os sites: Speed Queen\u00ae<\/a> e Speed Queen Commercial\u00ae<\/a>.<\/p>\n

Os canais de comunica\u00e7\u00e3o da empresa tamb\u00e9m est\u00e3o dispon\u00edveis para atendimento.<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Gest\u00e3o remota e planejamento de lavanderias s\u00e3o algumas das solu\u00e7\u00f5es<\/p>\n","protected":false},"author":83,"featured_media":20958,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1306],"tags":[1373,1372,1371,1370,41],"class_list":["post-20957","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-atendimento","tag-controles-quantum","tag-design-de-lavanderia","tag-gestao-remota","tag-projetos-personalizados-de-lavanderia","tag-speed-queen"],"acf":[],"yoast_head":"\nServi\u00e7os customizados transformam a experi\u00eancia do consumidor - Brasil 2024<\/title>\n<meta name=\"description\" content=\"Speed Queen disponibiliza tecnologias de gest\u00e3o remota e planejamento de lavanderias para atender necessidades espec\u00edficas\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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