Speed Queen® Insights opens up new worlds of efficiency and profitability for laundromat owners. Whether you have one store or fifty, Speed Queen Insights connects you to every aspect of your business and gives you the tools to attract and retain more customers.
Create a better customer experience.
Mobile payment transforms customer relationships.
Your customers expect more from a modern retail experience. More versatility. More convenience. Speed Queen Insights lets you meet—and exceed—their expectations with the Speed Queen app and Speed Queen Rewards. And because it’s fully integrated with your Speed Queen washers and dryers, there are no additional card readers to install and maintain.
Increase store loyalty and encourage repeat business.
Monitor wash and dry
Customers can easily check cycle status and time remaining from their smartphone.
Notification of cycle completion
Customers can run errands and receive a notice when their cycle is finished.
Multiple payment options
Less coin collecting saves time and hassle, letting you focus on running your business.
Expected mobile payment growth 2016-2020.
Source: eMarketer, Nov. 2016
Consumers who would use mobile wallets if they could earn loyalty rewards.
Source: Points, Spring/Summer 2016
Disclaimer: Images shown for illustration purposes only. Actual screens may differ slightly.
Stay connected with your customers.
Take your business to new levels of efficiency and profitability with advanced analytics and customer data—all integrated into the same platform with the rest of your business management tools. Know how often each customer visits. Which machines they use. How they pay. And use that information to increase your revenue through stronger customer relationships and a more rewarding laundry experience.
Advanced reporting and analytics
Track visits, rewards and stored value.
Issue refunds directly to online wallet for improved service and efficiency.
Integrated management platform
Streamline your business with machine, location and customer data in one place.
Simple and secure payment processing with PCI DSS compliance.
Make better decisions with better data.
Speed Queen Insights’ single-site solution gives you the tools to manage all of your laundromats more efficiently and profitably. Know which machines are busiest. Adjust pricing and set goals to maximize profits. It’s business made effortless.
Fast, seamless installation.
A fast installation and easy-to-learn interface let you begin making better decisions for your business with little to no downtime. Plus, you get the peace of mind that comes with knowing it’s backed by industry-leading customer support.
The future is built in.
With Speed Queen® Insights, what you invest in today will keep getting better. Its expandable platform sets the foundation for all future upgrades. Whatever the future brings, you’ll already have the technology you need to grow your empire.
Take your business with you.
From your hometown cafe to a tea room in Bombay, wherever there’s an internet connection, you’ll have complete access to every one of your machines and laundromats. There’s never been an easier, more powerful, more efficient way to manage your laundry business.
A better retail experience.
Doing laundry is as easy as buying a cup of coffee with the Speed Queen® app. A simple design and multiple payment options make laundry day more convenient and give your customers the ability to pay with the one thing they never leave home without—their smartphone.
Make customers for life.
Retain existing customers and attract new ones with Speed Queen® Rewards. When you thank them for their business with the opportunity to earn points-based rewards, they’ll thank you with increased store loyalty.
Running your business has never been simpler.
It's all there. In one place. In your control.
Speed Queen Insights lets your customers pay with the one thing they never leave home without—their smartphone—and it lets you run all of your laundromats from anywhere using a simple, intuitive website. With one partner and unmatched support, you get all the tools you need to make better business decisions.
Easily track and optimize financial and operational performance.
Single-source data and analytics for all machines and laundromats.
All upgrades will be based on Speed Queen Insights platform.
Fast, easy installation
Factory-supported, with little to no downtime and no software to maintain.
Control your laundromats from anywhere.
Peace of mind
Support from the world leader in vended laundry solutions.
The tools to build your empire are built right in.
Easily track revenue and set performance goals for any location.
Advanced data provides cycle and revenue information to help make better business decisions.
Detailed performance reports can be viewed within the Speed Queen® Insights website or exported to Excel or a PDF.
Check daily revenue for each laundromat.
Compare to & update benchmark goals.
Subscribe to Store & Revenue report.
Set up report to be delivered via email at 8:00 A.M. each morning.
Customer retention and rewards.
Set up my rewards program.
Post to social media reminding people about Double Points Tuesdays.
Offer "Lucky Cycle" reward based on machine cycle usage.
Lunch with Partner to discuss new location at 6th & Cherry Street.
Review machine usage & custom cycle reports.
60lb washers always in use on Sat. & Sun. at 12th & Commerce St.
Increase prices on those days by $0.50.
Adjust online wallet reload.
Set parameters to $25 for customer convenience and increased sales.